Shipping policy
Shipping Policy
Thank you for shopping with LUMERIVY!
Shipping Rates
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Standard Shipping: $4.99 for orders of $100 or less.
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FREE Shipping: On orders over $100.
Processing & Delivery
Orders are typically processed within 1–3 business days.
Estimated delivery time is 7–10 business days from the order date.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Delays
If we are unable to ship your order within the promised timeframe, we will contact you with an update and your available options, including cancellation and refund where applicable.
Incorrect Shipping Information
Please check your shipping address carefully before placing your order. If you need to make changes, contact us as soon as possible.
Lost or Missing Packages
If your tracking information shows a delivery issue or your package has not arrived, please contact our support team for assistance.
Contact Us
For shipping questions, email support@lumerivy.com.